Frequently Asked Questions
Do we ship anywhere?
Yes we ship domestically and internationally .
What is the difference between serviced units and remanufactured units?
As a remanufacturing Company our technicians hold certification in these specialized brands like Life Fitness and Precor. That been said a serviced unit would be tested and cleaned making sure all works before sent out . No parts are replaced unless needed .This option comes with a 30 day warranty .
Remanufacturing units is a detailed process taking a unit and stripping down to it’s frame and essentially rebuilt with most of the major components changed our for new. New belts , bearings , alternators , brushes , decals are all tested and replaced where necessary . Unit is painted To leave in an exceptional condition and is backed up with a standard certified 6 month parts and labor warranty.
Do you have extended warranty programs .
Yes we offer 1,2 and 3 year warranty programs on certified remanufactured equipment , warranty cannot be not be extended on serviced and cleaned option.
Do you Offer installation ?
Yes we certainly do , we offer white glove In home or business service, please call us to arrange and request this Service directly.
Who takes care of our service problems if it arises ?
The brands we carry are very widely represented in service and repair nationwide and as we have great commitment and relations with our manufactures finding a tech is no problem . Simply give our customer service a call and we can handle this for you with ease.
How long does it take to ship an item?
Typically we will answer this with approximations however as we are well versed IN Shipping all over the country with our professionally chosen carriers it’s generally a 7-21 business day time frame once order is placed .
How can we order ?
Please feel free to order online or give one of our Fitness professional to assist you with your order by calling us at 1-888-502-2348.
Where do you get your equipment from?
We get the majority of our equipment directly from our manufacturers like Life Fitness or Precor. We also get great deals on pre-owned equipment from fitness centers and floor models.
What method of payments do we take?
We take all forms of payments, all valid credit cards and we also take Paypal check by phone, ACH and wire transfers .
Is there are return policy?
We do offer a 30 day trial basis on our equipment for return and refund , however buyer must expense all Costs of shipping, packaging and insurance in getting our product back to the warehouse in the condition it was received .
Do we finance?
Yes we certainly do, please click HERE to fill out an online application . We have different , no interest payment plans for individuals and or commercial customers.